I had been attempting to get ticket for fifteen yr aged son and couldn’t use website for he was regarded as small. I termed consumer service and she or he assisted me with airline buy. I precisely questioned if I required to cancel if I could inside 24hours. This attendant reported Sure. I found out 4 hours afterwards The key reason why son would wish to fly was cancelled. I termed back to terminate the flight the attendant informed me I couldn’t cancel flight and it was a nonrefundable ticket. I informed her situation as said over she reported she couldn’t do something. I requested to get a supervisor, I got 1 and defined the specific situation, she explained I couldn’t terminate it and have my a reimbursement she was exceptionally rude and hung up on me. I called back again to check with for another supervisor and as I had been talking to this supervisor she knowledgeable me that the last supervisor mentioned in her document I refused voucher. What ever a voucher was I wasn't even positive. Then second supervisor instructed me what she thought. So the flight wasn’t cancelled considering the fact that she said to attend a few days in advance of I make my last decision and she would wave shifting charge to do so and I shouldn’t have any problems.
To date you have built us eliminate 24 hours of our trip We work hard for time off function and of your times have resulted in us achieving our spot A single Whole Working day Later. Not a happy buyer and may spread the term.
Talking using an American Airlines agent is usually a obstacle. Did you go throughout the very same problem or was you working experience far better that many. Share your thoughts with us.
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I am a disabled veteran who's got to implement crutches and this was extremely hard for me. I'd exclusively booked a flight that only experienced one particular cease to make certain I would be capable of make the vacation.
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The purple tape to acquire a response about a authentic messed up trip from start to complete is horrible. I happen to be seeking to receive a reaction from AA though the operate all around is exactly what AA would like so you may hand over..GUESS WHAT ? i dont hand over simply. so AA i await your response.
Flight 686 dec 26 2015 My husband & i were being told the wrong transfer terminal gate in charlotte on plane going to freeport as opposed to nassau. I went to flight attendant driving counter to make clear flight. He checked out me funny when i stated nassau smirked hardly ever looked at my ticket to explain Spot This flight was one hour delayed so there was no hurry.
American Airlines has the worst buyer service of all airlines I've Utilized in my sixty three many years. My wife’s anniversary earrings were being stolen from her suitcase on June twenty, 2013 and Buyer service has REFUSED to contact us back soon after reporting the thief the day it took place.
We'd like a written verification from American Airlines to process our cruise insurance policy claim. Stating the instances of delays on the working day we traveled to board our ship.
To whom it could issue. I had been quite not happy with the customer service which was furnished by on the list of flight attendants. (Flt. no. 408 from DCA to PHX) Quite RUDE and UNPROFESSIONAL) Absolutely not as polite as being the video clips that happen to be demonstrated before the flight leaves. She ought to have left her attitude at home since I was not the one passenger on this flight that have her wrath. The flight attendants title is Cher. I used to be touring in an exceedingly massive group on business and will definitely Feel twice about using your Airways. The lead flight attendant was extremely apologetic nonetheless This could not have occurred to start with.
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I'm standing at American Airways counter in McAllen, Tx looking ahead to a resort voucher three several hours soon after landing from Flight 5783 which was redirected resulting from undesirable weather above Queretaro.
Record locator AQRPGM my expertise with the ticket agent at the Miami Intercontinental Airport was dreadful. Arrived two hrs in advance of my flight given that the flight was boarding I had my boarding pass I need to Purchase headset arrived again and the ticket look what i found agent explained I didn’t Have got a boarding go.